Starting September 16, 2025, Aftersales Group Philippines will begin a new chapter as the official third-party administrator for Home Credit claims, in partnership with Oona Insurance.
For customers, this means one important thing: less stress and more support when filing a claim.
Aftersales Group has built its reputation on helping people navigate what can often be a complicated process. By putting systems in place that focus on speed, accuracy, and clear communication, the group ensures that every claim is handled with care.
Now, by partnering with Oona Insurance who in turn partners with Home Credit we are proud to bring this same level of service to Home Credit customers across the country.
The partnership aims to make claims handling not just faster but also more customer-friendly. Instead of worrying about delays or unclear updates, customers can expect smoother transactions and better assistance every step of the way.
For Aftersales Group, it’s not just about processing claims — it’s about creating peace of mind. Every customer interaction is a chance to show that claims can be resolved in a way that leaves people satisfied, even after an unexpected setback.
This collaboration with Oona Insurance and Home Credit reflects a bigger mission: to raise the bar for customer experience in the financial services industry. By working together, the three organizations are setting out to prove that claims don’t have to be complicated — they can be simple, fast, and reassuring.
